Return Policy

Returns

Please Print and fill out the Return Policy Form- PDF or use the one from you shipment. Place form in returned shipment.

We hope you love your new shoes!  If you're not blissfully happy, please return your shoes within 45 days of receipt. Please note you will be refunded the product cost minus a $6.95 restocking fee.  To complete your return, we require a receipt or proof of purchase. The shoes must be in the condition you received them and in the original shoe box.

Any item not in its original condition, damaged or missing parts for reasons not due to our error will not be refunded.

Any questions please call 1-844-832-4850 or contact us at helphelp@shoeshoesizesize.com

Refunds
Once your return is received and inspected, your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment.

Late or missing refunds 
There is often some processing time before a refund is posted.  If it has been a prolonged period of time, try contacting your credit card company or your bank.  It may take some time before your refund is officially posted.
Please contact us at helphelp@shoeshoesizesize.com or call 1-844-832-4850 with any questions. 

Exchanges 
We only replace items if they are defective or damaged.  If you need to exchange it for the same item, send us an email at helphelp@shoeshoesizesize.com and send your item to: 4132 Shoreline Dr Saint Louis Missouri US 63045.

Shipping
To return your product, you should mail your product to: 4132 Shoreline Dr Earth City, Missouri US 63045

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.